Terms of Service

Last updated: 25 August 2026

OVERVIEW

Welcome to Footprints Books.

The terms “we”, “us” and “our” refer to Footprints Books. Footprints Books operates this website and online store, including all related information, content, features, products and services provided through this website.

This store is powered by Shopify, which enables us to provide our products and services to you.

By visiting, interacting with or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our website or services.

1. ACCESS AND USE

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable in your location.

You agree to provide accurate, current and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of any account details and passwords associated with your use of this website.

2. OUR PRODUCTS

We make every effort to ensure that product descriptions, images and information displayed on our website are accurate.

However, colours and product appearance may vary depending on your device, screen settings or printing processes.

We reserve the right to update product descriptions, prices, availability and other information at any time.

3. ORDERS

When you place an order, you are making an offer to purchase the selected product or products.

We reserve the right to accept, decline or cancel an order where reasonably necessary.

Once your order has been accepted and payment processed, we will arrange for your order to be prepared and dispatched.

Please review your order carefully before completing your purchase. We may not be able to accommodate cancellation requests once an order has been processed or dispatched.

Nothing in these Terms of Service limits or excludes any rights you may have under the Australian Consumer Law.

All purchases are subject to our Return and Refund Policy.

4. PRICES AND PAYMENT

All prices displayed on this website are in Australian Dollars (AUD), unless otherwise stated.

Prices and promotions may change without notice.

You agree to provide accurate and complete payment and billing information when placing an order.

5. SHIPPING AND DELIVERY

We take care to prepare and dispatch orders as promptly as possible.

Delivery timeframes provided are estimates only and may be affected by postal carriers, public holidays, weather events or circumstances outside our control.

Once an order has been handed to the delivery carrier, delivery times may be outside our control. We will, however, assist with reasonable enquiries regarding delayed, lost or damaged deliveries.

Nothing in this section limits any rights or remedies available to you under the Australian Consumer Law.

6. INTELLECTUAL PROPERTY

Unless otherwise stated, all content on this website, including text, images, graphics, logos, workbook content, designs and other materials, is owned by or licensed to Footprints Books.

This content is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, sell or commercially use any material from this website without prior written permission.

7. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, products or services provided by third parties. Your use of third-party websites is at your own discretion and subject to their terms and policies.

8. PRIVACY

Any personal information collected through our website is handled in accordance with our Privacy Policy.

Our store is powered by Shopify, and certain information may also be collected and processed by Shopify to enable the operation of our online store.

9. ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.

We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel an order where necessary.

If an error affects an order you have already placed, we will contact you where reasonably possible and provide any rights or remedies required under applicable law.

10. PROHIBITED USE

You agree not to use this website for any unlawful purpose or in a way that may damage, disrupt or interfere with the website or its services.

You must not attempt to gain unauthorised access to the website, interfere with its security, introduce malicious software or use the website in a manner that infringes upon the rights of others.

11. CHILDREN AND USE OF OUR PRODUCTS

Our products, including Footprints Through Grief, may be designed for children and young people.

Purchases made for children should be made by or with the involvement of a parent, guardian, caregiver or other responsible adult.

Our workbooks are intended as supportive educational and activity resources. They are not a substitute for professional medical, psychological, counselling or mental health advice or treatment.

12. LIMITATION OF LIABILITY

To the extent permitted by Australian law, Footprints Books will not be liable for indirect, incidental or consequential loss arising from the use of this website or products purchased through it.

Nothing in these Terms of Service is intended to exclude, restrict or modify any rights, guarantees or remedies you may have under the Australian Consumer Law.

Where the Australian Consumer Law applies, our liability will be dealt with in accordance with those laws.

13. GOVERNING LAW

These Terms of Service are governed by the laws of Western Australia and the applicable laws of Australia.

You agree that any disputes arising in connection with these Terms of Service will be subject to the applicable courts and laws of Western Australia, to the extent permitted by law.

14. CHANGES TO THESE TERMS

We may update or change these Terms of Service from time to time.

Any changes will be published on this page, together with an updated “Last updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms of Service, to the extent permitted by law.

15. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact

Footprints Books
Rachel Moebus
Email: info@rachelmoebus.com.au

Website: rachelmoebus.com.au