Refund policy
Return and Refund Policy
At Footprints Books, we take great care in preparing and packaging every order.
Returns and Refunds
We do not offer refunds or exchanges for change-of-mind purchases, except where required by Australian Consumer Law.
However, if your item arrives damaged, faulty, defective, or you have received an incorrect item, please contact us as soon as possible so we can assist you with an appropriate solution.
Nothing in this policy is intended to exclude, restrict or limit your rights under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
If you have any questions or concerns about your order, please contact us and we will do our best to assist.
Contact Us
Please contact Footprints Books through our website or by email:
Last updated: 25 August 2026